Organization Profile, Public Page, and Contact Leads
Control what customers see on your public presence and how inquiries reach your team
Organization Profile, Public Page, and Contact Leads
Your organization profile affects both internal defaults and what customers see on your public-facing pages.
Profile fields that shape the public page
The public experience can use:
- logo
- hero image
- hero headline
- hero subheadline
- about content
- location
- contact phone
- services
- gallery
Fields that are mainly internal
Billing and legal details are important operationally, but they are not the main customer-facing content on the public page.
Good public-page setup order
- add display name, logo, and location
- add a strong headline
- add useful about content
- add services and gallery only when they improve clarity
- test the page as a visitor
Public contact flow
Your public page can generate leads and contact requests. Make sure your team knows who owns first response.
If you need automatic routing, connect ActivePieces so public-page inquiries also reach email, Slack, or your CRM.
Practical guidance
- use real photos when possible
- keep headlines plain and specific
- avoid internal jargon in public copy
- test the page on mobile and desktop before sharing widely