Effective Date: January 1, 2026
We use cookies and similar technologies such as scripts, tags, local storage, and pixels on our website and, where relevant, within our Services.
These technologies help us:
These are required for the operation, security, and core functionality of the website or Services. They may include cookies or similar technologies used for:
Because these technologies are necessary for the website or Services to function properly, they cannot be turned off through our cookie settings tool.
These help remember preferences, improve usability, and provide enhanced but non-essential features.
These help us understand how visitors and users interact with our website and Services, such as which pages are visited, how features are used, where errors occur, and how performance can be improved.
In the EEA, the United Kingdom, and other jurisdictions that require consent for non-essential cookies, we obtain your consent before placing analytics cookies or using similar analytics technologies.
These may be used to measure campaign effectiveness, personalize marketing, or track interactions across websites or services.
In the EEA, the United Kingdom, and other jurisdictions that require consent for non-essential cookies, we obtain your consent before placing marketing cookies or using similar technologies.
In the EEA, the United Kingdom, and other jurisdictions that require prior consent for non-essential cookies and similar technologies (under the ePrivacy Directive, the Dutch Telecommunications Act (Telecommunicatiewet), the UK Privacy and Electronic Communications Regulations, and equivalent rules), we obtain your prior consent before placing or using non-essential cookies or similar technologies.
You can manage your preferences by:
You can withdraw your consent at any time, and withdrawal will take effect going forward (it does not affect the lawfulness of processing before the withdrawal).
If you reject or disable certain cookies, some optional features may not work properly.
Most browsers let you control cookies through their settings. You can usually delete cookies, block certain cookies, or configure alerts when cookies are placed.
Because there is no uniform standard for browser-based Do Not Track signals, our website may not respond to such signals unless and until a recognized legal or technical standard applies.
Our website or Services may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices before sharing personal data with them.
Our website and Services are not directed to children, and we do not knowingly collect personal data directly from children.
For the purposes of this notice, a "child" means a person under the age of sixteen (16) in the Netherlands and the European Economic Area (consistent with Article 8 of the GDPR as implemented in the Netherlands), under the age of thirteen (13) in the United States (consistent with the Children's Online Privacy Protection Act, COPPA), and as otherwise defined by applicable local law.
However, our customers may use WinFactor in ways that allow consumers to submit quotation requests or contact details to them. If personal data relating to a child is submitted through a customer's use of WinFactor, our role will usually be limited to processing that data on behalf of the customer, and the customer is responsible for any required age verification and parental consent.
If you believe that personal data relating to a child has been provided to us inappropriately, please contact us at [email protected] and we will take reasonable steps to delete the data.
We use reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access, taking into account the state of the art, the costs of implementation, the nature of the processing, and the risks to individuals.
These measures may include:
In the event of a personal data breach, we will notify the relevant supervisory authority and affected individuals to the extent required by applicable law.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may update this Privacy & Cookie Notice from time to time to reflect changes in our practices, in applicable law, or in the Services.
When we make changes, we will update the effective date at the top of this notice and post the updated version on our website. If we make material changes — for example, changes to the categories of personal data we collect, the purposes for which we use it, the legal bases we rely on, or the categories of recipients — we will provide additional notice before the changes take effect, such as by:
Where required by applicable law, we will provide the notice period required by law, and we will request renewed consent where required (for example, for cookies or other consent-based processing).
You can access historical versions of this notice by contacting us at [email protected].
If you have questions, requests, or complaints about this Privacy & Cookie Notice or our handling of personal data, contact us at:
Ignaz Software B.V. Zundert, the Netherlands Privacy email: [email protected] Data Protection Officer: [email protected] Website: https://winfactor.app
If you are located in the Netherlands, you also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (AP). If you are located in another EEA country, you may complain to your local data protection authority. If you are located in the UK, you may complain to the Information Commissioner's Office (ICO). If you are located in a U.S. state with applicable privacy law, you may contact your state attorney general or the relevant privacy agency (for example, the California Privacy Protection Agency).
This annex lists the cookies and similar technologies currently used on our website and within our Services. We may update this list from time to time as we add, remove, or change tools.
You can manage your cookie preferences at any time using the cookie settings link on our website. In the EEA, the UK, and other jurisdictions that require prior consent for non-essential cookies, non-essential cookies are only placed after you give consent through our consent banner.
These cookies are required for the operation, security, and core functionality of the website and Services. They cannot be turned off through our cookie settings tool.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__session | Clerk, Inc. | Authenticated session token (JWT) used to keep you signed in | Short-lived (approximately 60 seconds); seamlessly refreshed while you are signed in |
__refresh_<id> | Clerk, Inc. | Refresh token used to renew your session | Duration of your authenticated session |
__client_uat | Clerk, Inc. | Client authentication timestamp used for session management | Duration of your authenticated session |
__client_uat_<id> | Clerk, Inc. | Instance-specific client authentication timestamp | Duration of your authenticated session |
__stripe_mid | Stripe, Inc. | Merchant identifier used for payment fraud prevention | 1 year |
These cookies help us remember your preferences and provide a better experience. Depending on the jurisdiction, they may require consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
NEXT_LOCALE | Ignaz Software B.V. (set by our website) | Remembers your selected language preference | 1 year |
These cookies help us understand how visitors interact with our website and Services.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google LLC (Google Analytics 4) | Distinguishes unique users | 2 years |
_ga_<container-id> (for example, _ga_7CGK1Q8F26) | Google LLC (Google Analytics 4) | Persists session state for Google Analytics 4 | 2 years |
Google Analytics data is transferred to the United States. See Section 7 for information about international data transfers.
Our Google Analytics configuration includes the following privacy-enhancing measures:
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
pscd | Set in connection with our ActivePieces workflow-automation integration | Attribution or integration-state data relating to our ActivePieces integration | Subject to the integration's configuration; typically up to 90 days |
Depending on the nature of your interaction with our website and the ActivePieces integration, this cookie may be categorized as functional or marketing. Where consent is required under applicable law, it is only placed after you give consent through our consent management platform.
We do not currently place marketing cookies on our website, other than any cookies set in connection with integrations as described in Section A.4. If we introduce additional marketing cookies in the future, we will update this annex and obtain your consent where required.
We use a consent management platform on our website to obtain, record, and manage your cookie preferences where consent is required under applicable law. The consent management platform stores a cookie or similar record on your device to remember your choices and to apply them on subsequent visits.
You can change or withdraw your consent at any time through the cookie settings link available on our website.